Effective Date: September 27, 2026

At RD Vet Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or use www.rdvetcare.com.

By visiting or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you contact us or use our website:

Contact Information

  • Name
  • Email address
  • Mobile or phone number
  • Address
  • City
  • State
  • PIN/ZIP code
  • Country

Pet Information

When you contact us regarding veterinary or pet-care services, we may collect information such as:

  • Pet’s name
  • Animal type
  • Breed
  • Age
  • Relevant medical or service-related information voluntarily provided by you

Website Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website or source
  • Date and time of your visit

2. How We Collect Information

We may collect information:

Directly from you: When you submit an enquiry, request an appointment, contact us by phone, email, WhatsApp, or through our website forms.

Automatically: Through cookies, analytics tools, and similar technologies that help us understand how visitors use our website.

Through third parties: If you interact with our website through third-party services, social media platforms, analytics services, or other integrated services, we may receive information from those services according to their respective privacy policies.

3. How We Use Your Information

We may use the information collected to:

  • Respond to your enquiries
  • Schedule and manage appointments
  • Provide veterinary and pet-care services
  • Communicate with you regarding your pet or requested services
  • Respond to questions and requests
  • Improve our website and services
  • Analyse website usage and visitor trends
  • Send service-related communications
  • Send promotional communications where permitted
  • Maintain website security
  • Comply with applicable laws and legal requirements

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to remember preferences, analyse website traffic, and improve website functionality.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our website or provide our services. These may include website hosting providers, analytics providers, communication services, and other technology or service providers.

We may also disclose information when required by law or when necessary to protect the rights, safety, and security of RD Vet Care, our customers, or others.

6. Third-Party Websites

Our website may contain links to third-party websites or services.

If you click on a third-party link, you may be redirected to a website that we do not control. This Privacy Policy does not apply to those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Email and Marketing Communications

If you no longer wish to receive promotional emails or marketing communications from us, you may contact us at:

Email: rdvetcare@gmail.com

You may still receive essential service-related communications, such as appointment confirmations, responses to enquiries, or other communications necessary to provide requested services.

9. Children’s Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Opt out of promotional communications

For privacy-related requests, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.

Any updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

RD Vet Care
Email: rdvetcare@gmail.com
Website: www.rdvetcare.com